>What We Do
DBConnect Solutions, Inc. is proud to be the only service provider in the world
that is solely dedicated to Oracle database management for JDE. For nearly fifteen
years we have dedicated our entire Oracle practice exclusively to the JD Edwards
vertical, building increasingly sophisticated and mature solutions to address the
challenges posed by complex JDE implementations.
Our offerings include:
- Outsourced remote JDE DBA managed services
- Project-based implementation support
- Database Health Checks
- Remediation projects
- Vacation coverage & Tier 2 DBA support
- Training services
- Related services for systems that interact with JDE including BI, CNC, Fusion and
- Automated health checks using our innovative NightOwl Health Check
- Automated monitoring using our NightOwl Monitoring & Messaging software
For more information on our NightOwl line of products click on the
> Why Us
We meet our clients' needs because we adhere to basic management principles that
stress customer service over technology. Our overriding goal is to provide world-class
customer service as business partners of our clients.
Advantages of using DBConnect:
- The #1 subject matter experts in Oracle for JDE with in-depth knowledge you won’t
find anywhere else
- 24/7 access to multiple DBA resources
- Automated toolset for monitoring your environment
- Our remote services model provides support at a lower cost than a full-time employee
while delivering high quality customer service
- We provide the best practices for JDE on Oracle based on our years of experience
so you won’t encounter issues that we’ve already solved
- Excellent customer service from our on-shore staff of professionals and access to
our customer support portal
- Our proactive approach to database management prevents issues before they occur,
resulting in less downtime and reduced support costs
- We keep your data safe on our network by using Amazon’s encrypted cloud storage
and our employees utilize devices with self encrypted hard drives managed by Wave
to view our security policy.
Our deep commitment to customer service, a proactive management discipline that
drives a "value-add" proposition for our clients, our compelling 24x7x365 support
model, and an unparalleled knowledge of the JDE DBA function, all combine to make
your choice of DBConnect Solutions a wise one. We think we have an enviable track
record to be sure, and the good news is we're just getting started.
Register to receive email updates from us
NEW! NightOwl Health Check for Oracle JDE
Introducing our automated health check software for JDE systems running on Oracle.
Check how your system measures up to our best practices and identify the areas that
need to be addressed. Register for an account in our Members area to get started.
Interested or have questions? Call or email us.