>What We Do

DBConnect Solutions, Inc. is proud to be the only service provider in the world that is solely dedicated to Oracle database management for JDE. For nearly fifteen years we have dedicated our entire Oracle practice exclusively to the JD Edwards vertical, building increasingly sophisticated and mature solutions to address the challenges posed by complex JDE implementations.

Our offerings include:

• Outsourced remote JDE DBA managed services
• Project-based implementation support
• Database Health Checks
• Remediation projects
• Vacation coverage & Tier 2 DBA support
• Training services
• Related services for systems that interact with JDE including BI, CNC, Fusion and more
• Automated health checks using our innovative NightOwl Health Check software
• Automated monitoring using our NightOwl Monitoring & Messaging software

For more information on our NightOwl line of products click on the image below

> Why Us

We meet our clients' needs because we adhere to basic management principles that stress customer service over technology. Our overriding goal is to provide world-class customer service as business partners of our clients.

Advantages of using DBConnect:

• The #1 subject matter experts in Oracle for JDE with in-depth knowledge you won’t find anywhere else
• 24/7 access to multiple DBA resources
• Automated toolset for monitoring your environment
• Our remote services model provides support at a lower cost than a full-time employee while delivering high quality customer service
• We provide the best practices for JDE on Oracle based on our years of experience so you won’t encounter issues that we’ve already solved
• Excellent customer service from our on-shore staff of professionals and access to our customer support portal
• Our proactive approach to database management prevents issues before they occur, resulting in less downtime and reduced support costs
• We keep your data safe on our network by using Amazon’s encrypted cloud storage and our employees utilize devices with self encrypted hard drives managed by Wave Encryption Services. Click here to view our security policy.

Our deep commitment to customer service, a proactive management discipline that drives a "value-add" proposition for our clients, our compelling 24x7x365 support model, and an unparalleled knowledge of the JDE DBA function, all combine to make your choice of DBConnect Solutions a wise one. We think we have an enviable track record to be sure, and the good news is we're just getting started.