Services
Choose the Engagement That's Right for Your Organization
Every Oracle Database environment is different, and so are the needs of the organizations that depend on them. That's why DBConnect offers the NightOwl Guardian Platform, Elite Services, and Professional Services, giving you the flexibility to choose the solution that's right for your organization.
Prefer a printable summary? View or download a PDF of DBConnect’s engagement models, Oracle Database services, and the NightOwl Guardian platform.
Three Ways to Work With DBConnect
NightOwl Guardian Platform
Self-Managed
Ideal for organizations with an experienced internal DBA team, the Self-Managed platform provides enterprise monitoring, operational intelligence, and intelligent automation while allowing your team to maintain complete control of your Oracle Database environments.
Includes
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Enterprise monitoring
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Operational dashboards & reporting
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Intelligent alerting
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Operational insights
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Continuous platform enhancements
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Expand the platform with optional NightOwl Guardian engines, including Ask NightOwl™, Oracle JD Edwards EnterpriseOne Monitoring, Automation & Remediation, and additional engines as they become available.
Best For: Organizations with an internal DBA team that want to manage their Oracle Database environment in-house while extending their capabilities with NightOwl Guardian.
Includes
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Everything included with the NightOwl Guardian Platform
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Proactive monitoring and alert management
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Routine operational support
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Performance monitoring and recommendations
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Best practice analysis
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Ongoing Oracle Database expertise and guidance
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Access to additional Oracle Database services as needed
Professional Services Available On Demand
Additional Oracle Database services are available for specialized projects, administrative tasks, and operational needs beyond the managed service engagement.
Available Services
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Patch management
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Database refreshes
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Security and compliance auditing
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Approved database changes
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Ad hoc Oracle Database administration
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Project-based Oracle Database consulting
Elite Services⭐ Recommended
Co-Managed
Ideal for organizations that want to combine the power of NightOwl Guardian with the expertise of DBConnect's U.S.-based Oracle Database professionals. We work alongside your team to proactively monitor your Oracle Database environments, respond to alerts, and help keep your databases running efficiently while providing access to additional Oracle Database expertise whenever it's needed.
Best For: Organizations seeking the ideal balance of enterprise technology, Oracle Database expertise, and internal DBA collaboration.
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Architecture assessments
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Oracle Database support for Oracle JD Edwards EnterpriseOne
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Security and compliance assessments
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Best practice analysis
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Oracle Database automation and custom development
Professional Services
Need help with a specific Oracle initiative?
DBConnect provides specialized Oracle Database services, including:
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Oracle Database upgrades
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Oracle Database migrations
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Performance tuning
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Database health assessments
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Database optimization
Best For: Organizations needing expert assistance for specific initiatives.
U.S. Based Oracle Database Expertise
Our team specializes in Oracle Database environments, bringing decades of real-world experience across performance, monitoring, administration, optimization, and operational best practices.
Built for Long-Term Growth
NightOwl Guardian is designed as a modular platform that grows with your organization through continuous enhancements and optional platform engines.
For nearly 30 years, DBConnect has helped organizations improve the reliability, performance, and stability of their Oracle Database environments. Today, that experience is delivered through flexible engagement models, intelligent software, and trusted Oracle Database expertise.
Why Partner with DBConnect?
A Trusted Extension of Your Team
We work alongside your internal DBA team or serve as your trusted Oracle Database partner, helping your organization operate more efficiently and confidently.
Flexible Engagement Models
DBConnect offers the NightOwl Guardian Platform, Elite Services (Co-Managed), and Professional Services so you can choose the approach that best fits your organization and expand as your needs evolve.
A Proactive Approach
Our goal isn't simply to respond when problems occur. We help identify potential issues early, reduce operational risk, and keep your Oracle Database environments performing at its best.